GENERAL TERMS& CONDITIONS
THE PAYMENT OF REQUIRED DEPOSIT (S) OR FULL PAYMENT OF A RESERVATION ON
A ESCORTED OR INDEPENDENT TOUR PACKAGE CONSTITUES CONSENT TO ALL PROVISIONS
OF THE TERMS AND GENERAL INFORMATION CONTAINED IN THIS SITE.
All rates are quoted in US Dollars. We will be bill your credit card based
on the daily exchange rate stated by the Central Bank of Turkey for the
specific date of the transactions and they do include VAT tax in effect
at the moment. We are not responsible for additional credit card fees
or discrepancies assessed by your local bank.
BOOKING PROCEDURES DEPOSITS
No deposit required. Credit card authorization is required and charged
only 3 days prior arrival date. A "no show" 1 night charge penalty will
A 20% deposit is required upon booking and full balance will be charged
only upon start date of services commencement.
A 50% non-refundable deposit is required at time of booking. The full
balance is due 30 days prior to departure date.
Flight Tickets Reservations
Full payment at time of booking. Restrictions and penalties applied by
each different carrier will be advised at time of reservation.
Car Rental Reservations
No deposit is required, however a credit card authorization will be required
as guarantee. The full balance will charged 2 days prior to rental date.
Special Terms and Conditions will be issued at the time of booking based
on different services to be rendered. However full balances are required
1 month prior to commencement of services.
Revisions made to an existing booking are not subject to any fees unless
otherwise stated in the deposit policy.
Adelphia Travel accept Visa and MasterCard for payment for all programs.
A credit card authorization form is required for all transactions and
faxed back to our number + 90-212-297-5936 .For security purposes we do
require a photocopy of your credit card, your signature, billing address
and home telephone number. No second-party credit cards will be accepted.
Bank money transfers are accepted.
If canceled less than 3 business days 1 night charge will be applied.
Cancellations received up to 7 days prior to commencement of services
are subject to a 10% penalty If canceled within 7 business days deposit
will be no refundable.
Not refundable if canceled within 30 days of departure.
Flight Tickets Reservations
Restrictions and penalties applied by each different carrier will be advised
at time of reservation.
Car Rental Reservations
Less than 2 days prior to rental date, first day rental will be charged.
Group Reservations Cancellation policy will be advised at time of booking.
REFUND OF UNUSED SERVICES
Once a service commenced, no refunds can be made for any specific tour
accommodation, sightseeing and other services not taken.
Travel documents will be issued according the different services rendered.
Please consult your travel agent or the airline for the applicable penalties
and/or restrictions. If passengers purchase non-refundable air tickets,
Adelphia Travel cannot be responsible in the event a tour is cancelled.
Ground transportation is provided in accordance with the itinerary by
private car, van, minibus, midibus or motor coach depending on the size
of the traveling party.
Hotels are listed in the applicable section of our Website. Unless otherwise
specified, all rooms are "run of the house" of printing and may be changed
without prior notice. Hotels are classified by the operator using government
ratings. However, foreign air conditioning is not necessarily used according
to U.S. standards.
Accommodations are per description in the programs. Cruise lines and cruise
ships may be substituted and itineraries slightly altered.
SEQUENCE OF TOUR PROGRAM
During the national and local holidays, certain periods of conventions,
congresses and other unforeseen events, the Tour Operator may have to
make last minute changes (subsequent to issuance of final itinerary) in
the sequence of the tour. Tours that operate during holiday periods may
necessitate changes in hotels and sightseeing. As museums schedules change,
other visits may be substituted on day's museums are closed.
NOT INCLUDED IN THE TOUR RATES
Land rates do not include international flights between the countries
and domestic flights in the country, unless stated in the itinerary. Any
expenses in the passport costs, visas, airport departure taxes, photography
fees payable at admission sites, excess baggage, forwarding of baggage
and souvenirs, meals not specified on the itineraries, all personal expenses
incurred at the hotels and the customary tips to drivers and guides, which
are left to passengers discretion are not included.
The airlines concerned and their agents and affiliates are not to be held
responsible for any act, omission or event during the time passengers
are not on board their conveyances. The airline passenger tickets when
issued shall be the sole contracts between airline and buyer/passenger
of these tickets.
Adelphia Travel is responsible in making all the arrangements for everything
specified in the services and itineraries . All of the carriers, hotels
and other services provided in which we bring together in our tours work
on independent contractors and are not agents, employees of the company.
Nevertheless, all of the service provided bears Adelphia's guarantee and
responsibility for quality service, which we provide all of our customers
with. All travel documents issued by Adelphia Travel, in written paraphernalia
or to the customer, are subject to the terms and conditions specified
by the laws of Turkey. In case any of the services included in our tour
packages cannot be provided at the time of the tour for reasons beyond
the control of the company, than Adelphia Travel is responsible in providing
equally comfortable and interesting alternatives. Any resulting difference
resulting from customer's choice of the alternatives, shall be payable
by the customer during their stay. Luggage is carried at the owner's risk
and luggage insurance is recommended.
Health, accident, luggage and trip-interruption insurance is strongly